The waitlist allows clients to request an appointment even when the schedule is fully booked. Instead of calling the shop or checking the booking page again and again, clients can leave their request and Barberly will notify them if a suitable time becomes available.

No. The waitlist is for clients who want to book an appointment if a slot becomes available later. The walk-in queue is for clients who are already in the barbershop waiting to be served without an appointment.

Clients can join the waitlist directly from the barbershop’s mobile app or booking website when they cannot find a suitable appointment time. Staff can also add clients to the waitlist manually if a client calls the shop or asks to be notified about cancellations.

The system automatically monitors cancellations, rescheduled appointments, and any new availability in the schedule. When a time slot appears that matches a waitlist request, Barberly immediately sends a notification to the client.

Clients can receive notifications through push notifications in the mobile app, SMS, WhatsApp, or email depending on the notification settings configured by the barbershop.

When a client receives a notification about an available time, they can quickly convert their waitlist entry into a confirmed appointment without going through the full booking process again.

Yes. The barbershop can view all waitlist requests, add clients manually, and monitor when notifications are sent. This helps staff keep track of clients waiting for earlier availability and fill canceled slots faster.

Yes. The barbershop can configure how many times Barberly should notify clients about a newly available time in case the first notification is missed.